FAQ: Our Products

FAQ: Products

FAQs About General Small-Size Motors

Does Nidec accept small quantity orders?

Nidec offers highly customized products to meet customers' requirements and needs. As a result, purchase orders of limited or small quantities are not available.

A motor has malfunctioned and stopped working in my device. Is it possible for Nidec to provide a replacement motor?

Nidec does not provide replacement parts for maintenance. Please contact the dealer from the original place of purchase for assistance.

Does Nidec have dust-proof, damp-proof, and water-proof motors?

Nidec will contact you to discuss further details regarding customized motors.

I would like to learn more about Nidec's support for RoHS.

With the exception of certain products as requested by customers, Nidec fully supports RoHS for lead, cadmium, mercury, and hexavalent chromium, which are specified hazardous substances; as well as for polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PDBE), which are specific brominated fire retardants.<br> Additionally, regardless of any legal restrictions, Nidec is independently working towards the reduction and elimination of environmentally harmful substances such as polyvinyl chloride (PVC) and halogen.

FAQs About FDB Motors

Does Nidec have HDD motor standard products?

Since all products are made according to HDD manufacturers' custom specifications, Nidec does not have standard products.

Can we review Nidec's technical drawings of HDD motors?

All products are made according to HDD manufacturers' custom specifications. Resulting from custom products and Nidec strives to uphold the privacy policy and confidentiality agreements, we cannot disclose these sensitive materials.

An HDD spindle motor has malfunctioned and no longer works. Can this be repaired or replaced?

Please contact the HDD motor's manufacturer for assistance.

I would like to learn more about Nidec's pricing.

Nidec's custom products are unique to each customer; therefore, we cannot provide general pricing details.

Where are Nidec's sales locations?

Nidec's sales locations are in Tokyo, North America, Singapore, China, and Malaysia.

What does "FDB" mean?

"FDB" is an abbreviation for "Fluid Dynamic Bearing." Click here for more information.

What does "FDB" mean?

"FDB" is an abbreviation for "Fluid Dynamic Bearing." Click here for more information.

Where are Nidec's HDD motors manufactured?

HDD motors are manufactured in Thailand, the Philippines, and China.

What is Nidec's share of the HDD motor market?

Nidec's share of the HDD motor market is approximately 80%.

What are the special features of Nidec's HDD motors?

Nidec offers a wide variety of motors to support all HDD types.

FAQs About Automotive Motors

I would like to learn more about Nidec's capabilities in delivering to vehicle and parts manufacturers.

Nidec collaborates with many major European, Japanese, and other manufacturers. Through joint efforts and cooperation with various corporations, Nidec is able to deliver products to vehicle and parts manufacturers.

Does Nidec develop controllers for motors? If not, does Nidec provide support to consumers using prototypes?

Nidec manufactures controllers for motors depending on the products. Currently, EPS motors and other similar types are sold on a per-motor basis.

We are looking for wiper motors. Does Nidec manufacture automotive wiper motors?

Currently, Nidec does not offer or manufacture wiper motors.

Where is SR motor development carried out? Where is production carried out?

production carried out?<br> SR motor development is conducted in the United Kingdom and Japan. For low volume production, it is initially being manufactured in Japan. Also, Nidec is planning for full-scale high volume production in our Dalian Plant in China.

Are SR motors already used in vehicles? If so, which vehicles?

Currently, SR motors are not used in passenger vehicles. However, in the future, they will be used. Nidec already has proven performance of SR motors in construction and agricultural equipment.

How do I purchase one (or multiple) motors?

Nidec's products are not available for purchase in limited or small quantities. Nidec manufactures many customized automotive motors. However, since a significant length of time is required until the start of production-line manufacturing, Nidec requests that purchase orders meet a minimum quantity.

I would like to request a product catalog for automotive motors.

Nidec does not have general automotive motor catalogs. However, Nidec can send you similar materials, or a sales representative can contact you with further details.

What type of output (W) is available for in-vehicle motors?

In your inquiry, please describe the types of applications you are considering. This information will allow a Nidec representative to search for a motor that meets your needs. After receiving your description, Nidec will be able to better assist you and contact you with further details.

What specific Automotive applications does NIDEC currently supply with Brushed DC motors?

Our NIDEC Motors & Actuators subsidiary supplies Brushed DC motors & actuators for the follow main Automotive applications:<br> <br> Brake-related (ESP, ABS, and EVP motors)<br> Sunroofs<br> Vehicle windows<br> Door locking<br> Vehicle trunks/rear doors<br> Engine cooling (2- & 4-pole engine cooling motors up to 750 W)<br> Seat adjustment (track (DOS), height/tilt & recliner actuators)<br> Actuators (for torque management systems, automatic MT, and steering column adjustment)

For more information, visit the Nidec Motors & Actuatorswebsite.

FAQs About Industrial Motors

A motor has malfunctioned—how do I purchase a new motor?

Please submit a formal inquiry, and a Nidec representative will direct you to a sales agent.

I would like to purchase the same motor as the one I am currently using. Can Nidec manufacture another similar industrial motor?

Please submit an inquiry providing the motor's serial number, which is located on the faceplate. Once this information is confirmed, a Nidec representative will contact you.

Can Nidec manufacture motors for overseas specifications?

Nidec Group is developing its global operations. Please submit an inquiry, and a Nidec representative will contact you.

What are the special features of the Nidec Driver?

One of the main features of the Nidec Driver is the easy speed control it offers.

I would like to learn more about the delivery times for the Nidec Driver.

Estimated delivery time for standard products is about six (6) business days after the order has been placed. Please contact a Nidec representative regarding delivery time for custom products.

Do industrial motors support motor drive circuits?

Industrial brushless motors that support drive circuits are customized products. Please contact a Nidec representative regarding detailed specifications.

Do industrial motors support DC servo motor drive circuits?

Currently, DC servo motors are not supported.

I would like to request a test report for an existing product.

Please submit an inquiry providing the motor's serial number, which is located on the faceplate. Once this information is confirmed, a Nidec representative will contact you.

I would like to learn more about motor connections.

Please submit an inquiry providing the motor's serial number, which is located on the faceplate. Once this information is confirmed, a Nidec representative will contact you.

Can industrial motors be used in wet environments?

Nidec offers various drip-proof motors. Please submit an inquiry, and a Nidec representative will contact you regarding IP specifications and other details.

FAQs About Fans And Blowers

Q.Does Nidec have standard fan motor products?

Q.What is Nidec's pricing for fan motors?

Nidec manufactures custom products to satisfy customers' requirements. After Nidec receives your product inquiry, we will confirm detailed specifications, quantities and terms, and a Nidec representative will contact you with an estimated quotation and further details.

Q.Does Nidec sell small quantities of fan motors to individual consumers?

Nidec offers highly customized products to meet customers' requirements and needs. As a result, purchase orders of limited or small quantities are not available.

Q.Which Nidec department handles inquiries regarding the application of fan motors for automobiles?

Please submit an inquiry form, and a Nidec representative will contact you.

Q.An air conditioner has malfunctioned and the motor no longer works. Is it possible for Nidec to repair or provide a replacement motor?

Please contact the manufacturer of the product in which the Nidec motor is mounted.

Q.The fan in my refrigerator has malfunctioned. Does Nidec sell in small quantity orders for fan motors, for example, a single fan motor?

Please contact the manufacturer of the product in which the Nidec fan motor is mounted.

FAQs About Other Products

What are Nidec's policies on labor savings and increasing productivity?

Nidec Machinery can provide specific proposals based upon our technical capabilities and experience.

Tell me more about Nidec's discontinued products such as film projectors, clocks, and measuring equipment.

Nidec Copal stopped manufacturing those products more than 30 years ago, and their spare parts or repair services for them are no longer available. However, some of the discontinued products may still be obtained from specialized repair companies. Please submit to us an inquiry with a complete description about the discontinued product(s) you are interested in, and a Nidec representative will contact you with further details.

Where should inquiries on a Nidec Group company's product(s) be submitted?

Please visit the company's website.

FAQs About Home Appliance Motors

How do I purchase one (or multiple) motors?

Nidec offers carefully customized products to meet customer requirements, and therefore we are unable to offer for sale limited numbers or small lot sizes.

FAQs About General Small-Size Motors

Does Nidec accept small quantity orders?

Nidec offers highly customized products to meet customers' requirements and needs. As a result, purchase orders of limited or small quantities are not available.

A motor has malfunctioned and stopped working in my device. Is it possible for Nidec to provide a replacement motor?

Nidec does not provide replacement parts for maintenance. Please contact the dealer from the original place of purchase for assistance.

Does Nidec have dust-proof, damp-proof, and water-proof motors?

Nidec will contact you to discuss further details regarding customized motors.

I would like to learn more about Nidec's support for RoHS.

With the exception of certain products as requested by customers, Nidec fully supports RoHS for lead, cadmium, mercury, and hexavalent chromium, which are specified hazardous substances; as well as for polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PDBE), which are specific brominated fire retardants.<br> Additionally, regardless of any legal restrictions, Nidec is independently working towards the reduction and elimination of environmentally harmful substances such as polyvinyl chloride (PVC) and halogen.

FAQs About FDB Motors

Does Nidec have HDD motor standard products?

Since all products are made according to HDD manufacturers' custom specifications, Nidec does not have standard products.

Can we review Nidec's technical drawings of HDD motors?

All products are made according to HDD manufacturers' custom specifications. Resulting from custom products and Nidec strives to uphold the privacy policy and confidentiality agreements, we cannot disclose these sensitive materials.

An HDD spindle motor has malfunctioned and no longer works. Can this be repaired or replaced?

Please contact the HDD motor's manufacturer for assistance.

I would like to learn more about Nidec's pricing.

Nidec's custom products are unique to each customer; therefore, we cannot provide general pricing details.

Where are Nidec's sales locations?

Nidec's sales locations are in Tokyo, North America, Singapore, China, and Malaysia.

What does "FDB" mean?

"FDB" is an abbreviation for "Fluid Dynamic Bearing." Click here for more information.

What does "FDB" mean?

"FDB" is an abbreviation for "Fluid Dynamic Bearing." Click here for more information.

Where are Nidec's HDD motors manufactured?

HDD motors are manufactured in Thailand, the Philippines, and China.

What is Nidec's share of the HDD motor market?

Nidec's share of the HDD motor market is approximately 80%.

What are the special features of Nidec's HDD motors?

Nidec offers a wide variety of motors to support all HDD types.

FAQs About Automotive Motors

I would like to learn more about Nidec's capabilities in delivering to vehicle and parts manufacturers.

Nidec collaborates with many major European, Japanese, and other manufacturers. Through joint efforts and cooperation with various corporations, Nidec is able to deliver products to vehicle and parts manufacturers.

Does Nidec develop controllers for motors? If not, does Nidec provide support to consumers using prototypes?

Nidec manufactures controllers for motors depending on the products. Currently, EPS motors and other similar types are sold on a per-motor basis.

We are looking for wiper motors. Does Nidec manufacture automotive wiper motors?

Currently, Nidec does not offer or manufacture wiper motors.

Where is SR motor development carried out? Where is production carried out?

production carried out?<br> SR motor development is conducted in the United Kingdom and Japan. For low volume production, it is initially being manufactured in Japan. Also, Nidec is planning for full-scale high volume production in our Dalian Plant in China.

Are SR motors already used in vehicles? If so, which vehicles?

Currently, SR motors are not used in passenger vehicles. However, in the future, they will be used. Nidec already has proven performance of SR motors in construction and agricultural equipment.

How do I purchase one (or multiple) motors?

Nidec's products are not available for purchase in limited or small quantities. Nidec manufactures many customized automotive motors. However, since a significant length of time is required until the start of production-line manufacturing, Nidec requests that purchase orders meet a minimum quantity.

I would like to request a product catalog for automotive motors.

Nidec does not have general automotive motor catalogs. However, Nidec can send you similar materials, or a sales representative can contact you with further details.

What type of output (W) is available for in-vehicle motors?

In your inquiry, please describe the types of applications you are considering. This information will allow a Nidec representative to search for a motor that meets your needs. After receiving your description, Nidec will be able to better assist you and contact you with further details.

What specific Automotive applications does NIDEC currently supply with Brushed DC motors?

Our NIDEC Motors & Actuators subsidiary supplies Brushed DC motors & actuators for the follow main Automotive applications:<br> <br> Brake-related (ESP, ABS, and EVP motors)<br> Sunroofs<br> Vehicle windows<br> Door locking<br> Vehicle trunks/rear doors<br> Engine cooling (2- & 4-pole engine cooling motors up to 750 W)<br> Seat adjustment (track (DOS), height/tilt & recliner actuators)<br> Actuators (for torque management systems, automatic MT, and steering column adjustment)

For more information, visit the Nidec Motors & Actuatorswebsite.

FAQs About Industrial Motors

A motor has malfunctioned—how do I purchase a new motor?

Please submit a formal inquiry, and a Nidec representative will direct you to a sales agent.

I would like to purchase the same motor as the one I am currently using. Can Nidec manufacture another similar industrial motor?

Please submit an inquiry providing the motor's serial number, which is located on the faceplate. Once this information is confirmed, a Nidec representative will contact you.

Can Nidec manufacture motors for overseas specifications?

Nidec Group is developing its global operations. Please submit an inquiry, and a Nidec representative will contact you.

What are the special features of the Nidec Driver?

One of the main features of the Nidec Driver is the easy speed control it offers.

I would like to learn more about the delivery times for the Nidec Driver.

Estimated delivery time for standard products is about six (6) business days after the order has been placed. Please contact a Nidec representative regarding delivery time for custom products.

Do industrial motors support motor drive circuits?

Industrial brushless motors that support drive circuits are customized products. Please contact a Nidec representative regarding detailed specifications.

Do industrial motors support DC servo motor drive circuits?

Currently, DC servo motors are not supported.

I would like to request a test report for an existing product.

Please submit an inquiry providing the motor's serial number, which is located on the faceplate. Once this information is confirmed, a Nidec representative will contact you.

I would like to learn more about motor connections.

Please submit an inquiry providing the motor's serial number, which is located on the faceplate. Once this information is confirmed, a Nidec representative will contact you.

Can industrial motors be used in wet environments?

Nidec offers various drip-proof motors. Please submit an inquiry, and a Nidec representative will contact you regarding IP specifications and other details.

FAQs About Fans And Blowers

Q.Does Nidec have standard fan motor products?

Q.What is Nidec's pricing for fan motors?

Nidec manufactures custom products to satisfy customers' requirements. After Nidec receives your product inquiry, we will confirm detailed specifications, quantities and terms, and a Nidec representative will contact you with an estimated quotation and further details.

Q.Does Nidec sell small quantities of fan motors to individual consumers?

Nidec offers highly customized products to meet customers' requirements and needs. As a result, purchase orders of limited or small quantities are not available.

Q.Which Nidec department handles inquiries regarding the application of fan motors for automobiles?

Please submit an inquiry form, and a Nidec representative will contact you.

Q.An air conditioner has malfunctioned and the motor no longer works. Is it possible for Nidec to repair or provide a replacement motor?

Please contact the manufacturer of the product in which the Nidec motor is mounted.

Q.The fan in my refrigerator has malfunctioned. Does Nidec sell in small quantity orders for fan motors, for example, a single fan motor?

Please contact the manufacturer of the product in which the Nidec fan motor is mounted.

FAQs About Other Products

Do you offer any factory equipment designed to improve productivity?

Nidec Machinery can provide specific proposals based upon our technical capabilities and experience.

Tell me more about Nidec's discontinued products such as film projectors, clocks, and measuring equipment.

Nidec Copal stopped manufacturing those products more than 30 years ago, and their spare parts or repair services for them are no longer available. However, some of the discontinued products may still be obtained from specialized repair companies. Please submit to us an inquiry with a complete description about the discontinued product(s) you are interested in, and a Nidec representative will contact you with further details.

Where should inquiries on a Nidec Group company's product(s) be submitted?

Please visit the company's website.

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